Portfolio

Every project starts with the right question.

A selection of projects across product design, service design, and research.

Fintech / Web3 · Product Strategy and Design · 2025

Senpi: Profitability-first UX for an AI trading product

Led product strategy and design for Senpi, a Base-native AI trading platform. Conducted discovery research, developed jobs-to-be-done (JTBD) framing and roadmap sequencing, and designed the end-to-end mobile experience across onboarding, feed, strategies, orders, alerts, and wallet.

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70%
30-day user retention
USD 2.6M
Total trading volume
250K+
Executed trades
Product Design Strategy
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Fintech / Web3 · Product Design · 2024–2025

Loky: Terminal UX for onchain intelligence

Led design from discovery through delivery for Loky, a terminal-style onchain intelligence product for traders of AI-agent tokens. Defined the module structure and design principles from original research, then executed across six product surfaces and a full design system from 0 to 1.

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65%
First-session activation
3 min
Median first action time
45%
7-day return rate
Product Design Research
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Urban Planning / Civic · Strategic Foresight · 2023–2025

Downsview Redevelopment: Applied foresight for long-horizon urban planning

A foresight research project asking what a resilient complete community looks like under future conditions, using the Downsview redevelopment as the live context. Led scenario planning and trend synthesis, turning 100+ signals into 28 trend cards, and developed 20 scenario worlds from five pairs of uncertainty axes.

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100+
Signals scanned across 7 domains
28
Trend cards produced
20
Scenario worlds developed
Foresight Research Facilitation
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Public Sector · Organizational Research and Service Design · 2023

IRCC Enterprise Change Management: Diagnosing a service delivery gap

An applied research engagement examining why a federal change management function was underused by its internal clients. Led case study and survey analysis, helped run a co-creation workshop, and produced the Change Management 101 toolkit and Phase 1 recommendations.

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7
Case studies analyzed
13
Client survey responses synthesized
6
Opportunity areas identified
Service Design Research
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Additional work

Blockchain Analytics · 2024–2025

DappLooker: Workflow analysis, onboarding strategy, and UX design for a blockchain analytics platform

Workflow analysis and usability research informed onboarding changes that reduced time to first meaningful use by 50% and improved task efficiency by 35%.

Civic / Foresight · 2025–2026

DemocracyXChange: Futures workshop facilitation and signal synthesis

Facilitated two futures workshops. Synthesized 50+ signals into trend themes and scenarios used to align priorities across civic participants.

Healthcare · 2025

Diabetic care coordination: Service design for a fragmented care journey

Mapped patient and care team journeys across digital and in-person touchpoints for a global medical technology company. Identified coordination gaps that informed redesigned workflows and training materials for physicians on continuous glucose monitoring (CGM).

Higher Education · 2022–2023

OCAD SISPO: Process mapping across student-facing and inter-office administrative workflows

For the Student Information Systems & Process Optimization (SISPO) office, mapped end-to-end workflows across 12 university offices. Documented bottlenecks and task ownership gaps. Produced software review reports supporting vendor evaluation and service improvement planning.

Hiring for a product design or research role? Download my resume (PDF) or email prashant@pmatta.design.