Working with me
The clearer the problem, the better the output.
I work in project-based engagements, from a single working session to months of product design. Each one starts by getting the problem clear and ends with a deliverable your team can act on.
Service 01
8–12 weeksEnd-to-End Product Design
When to use this
You are building a new product or reworking an existing one. You need a designer who talks to your users, designs every screen, and works with your engineers until it ships.
Best for founders ready to build a product from 0 to 1, small teams with engineers but no designer, and teams whose product works but is hard to use.
What you get
- User interviews to decide what goes in the first release
- Information architecture and user flows for the whole product
- Usability sessions with your users to test the designs before specs are final
- Final screens and a design system of reusable components, built in parallel
- Developer-ready specs and design QA with your engineers through launch
Service 02
~3 weeksDiscovery and Strategy Sprint
When to use this
You have an idea, a product in early development, or a new offering. You are not sure what the priorities should be, who you are building for, or how to sequence the next few months. You want a clear plan before you commit to a full build.
Best for early-stage founders, product teams scoping a new feature or offering, and organizations unsure of where to start before they build.
What you get
- User or stakeholder research covering behaviour, expectations, and workflow
- Jobs-to-be-done (JTBD) framing to guide feature and content decisions
- Prioritized opportunity map showing where to focus first
- Product direction brief and roadmap priorities for the next 60 to 90 days
- Readout session with your team to align on findings and next steps
Service 03
~4 weeksService and Process Mapping
When to use this
Your team, service, or program is changing. Nobody has a full picture of how things work today: where the handoffs happen, where they break down, and what to tackle first.
Best for mid-size organizations going through change, healthcare or civic teams trying to understand their current service before redesigning it, and teams that need a shared picture before making decisions.
What you get
- Current-state journey or process map covering people, steps, handoffs, and friction points
- Analysis of key gaps, breakdowns, and structural issues
- Future-state outline or prioritized set of recommendations
- Journey map, process flow, or service blueprint your team can use in planning conversations
- Facilitated readout session with decision-makers (if needed)
Service 04
1+ dayFacilitated Working Session
When to use this
Your team has a decision to make, a challenge to frame, or a future to plan for. You need a structured session that produces something concrete, not just a good conversation.
Best for leadership teams facing a big decision, civic organizations doing planning or foresight work, and any team that has too many inputs and not enough clarity.
What you get
- Session design tailored to your goal: alignment, synthesis, futures exploration, or planning
- Pre-session design and materials, prepared in advance of the session
- Facilitation of a half-day or full-day working session
- Synthesis document capturing themes, decisions, and next steps
- Scenario set or decision framework, if the session involves futures or strategy work
How an engagement works
Reduced rates for registered non-profits and civic organizations.
Not sure which fits
your situation?
Book a 30-minute intro call and we can figure it out together. No preparation needed.