The approach

I research before I design, and plan for more than one future.

I am a product designer and researcher. I interview users and run usability tests, and I use scenarios to see how a plan holds up over decades.

Background

Most design problems start somewhere other than the screen.

I started out wanting to be an engineer. As I learned to code, I got interested in making interfaces usable, and that is how I found my way to UX design.

Working with startups changed how I saw the job. Many of the choices that shape a product's experience are business decisions, made before design starts. So I began working beyond interfaces, on research and product strategy, and later studied strategic foresight to plan further ahead.

Now I do both kinds of work. I talk to users, design the product end to end, and stay with engineers until it ships. When a team is planning years ahead, I test the plan against more than one future.

Currently

I am open to product design and research roles. I also take on a small number of client projects each year, from a single working session to 12 weeks of end-to-end product design. I am based in Toronto and work remotely or on site.

Experience

  1. Independent Product Design and Research Consultant

    DemocracyXChange and others

    2024–present
  2. Design Quality Reviewer

    micro1

    2026–present
  3. Product and UX Consultant

    Senpi

    2025
  4. Design Lead (Consulting)

    DappLooker

    2024–2025
  5. Graduate Research Assistant

    OCAD University, Visual Analytics Lab

    2023–2025
  6. Service Design Researcher

    Immigration, Refugees and Citizenship Canada (IRCC)

    2023
  7. Senior UX Designer

    True Sparrow

    2019–2022

Full detail in my resume (PDF).

What I bring

Product design

End-to-end design for mobile and web: user flows, information architecture, prototypes, design systems, and developer-ready specs.

User research

Qualitative and mixed methods, including discovery interviews, usability testing, surveys, competitive benchmarking, and synthesis.

Product strategy

Jobs-to-be-done (JTBD) framing, roadmap sequencing, and opportunity mapping to set product priorities and support cross-functional alignment.

Service design

Journey and process mapping, service blueprinting, workshop facilitation, and foresight methods such as trend scanning and scenario planning.

Sectors

Fintech, AI, healthcare, civic, and public sector. Partners range from startups to a federal department and a global medical technology company.

Education

Master of Design in Strategic Foresight and Innovation, OCAD University. Co-authored two papers published at international conferences.

6+
Years in research and UX
10+
Partners across industry
5
0-to-1 product builds

Worth a conversation?

Book a 30-minute intro call. I am happy to talk through what you are working on.